Last Updated: August 27, 2026

Curlertalk sells products manufactured by different brands and suppliers. Warranty coverage can therefore vary depending on the product and manufacturer.

1. Manufacturer Warranty

Where a product includes a manufacturer's warranty, the applicable warranty is provided according to the manufacturer's terms and conditions.

Warranty periods and coverage may differ between products.

Please check the individual product listing or included manufacturer documentation for applicable warranty information.

2. What May Be Covered

Where applicable, a manufacturer's warranty may cover manufacturing defects or faults that arise during normal intended use.

Warranty coverage does not automatically apply to every type of damage or malfunction.

3. What May Not Be Covered

Depending on the manufacturer's terms, warranty coverage may exclude issues resulting from:

• Accidental damage

• Misuse

• Neglect

• Improper installation or use

• Incorrect voltage or power supply

• Unauthorised modification

• Normal wear and tear

• Cosmetic damage that does not affect functionality

• Damage caused by external circumstances

The manufacturer's warranty terms will determine the applicable exclusions.

4. How to Make a Warranty Claim

If you believe your product has developed a defect, contact us at:

support@curlertalk.com

Please provide:

• Order number

• Product name

• Description of the issue

• Photographs or video where useful

We may request additional information to help diagnose the issue.

5. Warranty Resolution

Depending on the product and manufacturer's warranty terms, an approved claim may result in:

• Troubleshooting assistance

• Replacement parts

• Product replacement

• Repair

• Refund

• Another appropriate remedy

The available remedy depends on the specific product and applicable warranty.

6. Consumer Rights

Manufacturer warranties are additional to any mandatory consumer rights that may apply to your purchase.

Nothing in this policy is intended to restrict rights that cannot legally be excluded.

7. Contact

Curlertalk
A trading name of HESSA LTD
Company No. 15063250

71–75 Shelton Street
London WC2H 9JQ
United Kingdom

Email: support@curlertalk.com
Phone: +44 7532 779200

Monday–Friday: 9:00 AM–6:00 PM UTC