FAQs
FAQs
How long does shipping take?
Orders are typically processed within 1–3 business days.
Estimated delivery times:
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United States: 5–10 business days
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United Kingdom: 5–10 business days
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Europe: 6–12 business days
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International: 7–20 business days
Shipping times may vary during holidays or high-demand periods.
How can I track my order?
Once your order has been shipped, you will receive a tracking number by email.
You can also track your order anytime through our Track Order page.
Do you ship internationally?
Yes, CURLERTALK ships worldwide to most countries.
Can I change or cancel my order?
If your order has not yet been processed, we may be able to modify or cancel it.
Please contact us as soon as possible at:
What payment methods do you accept?
We accept major credit cards, debit cards, PayPal, Shop Pay, and other secure payment methods available at checkout.
What if my item arrives damaged?
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging.
Our support team will assist you as quickly as possible.
Do you offer refunds?
Yes. Please review our Refund Policy page for full details regarding returns, refunds, and exchanges.
My tracking has not updated. What should I do?
Tracking updates may take a few days to appear after shipment.
If there has been no update for an extended period, please contact our support team.
Is my payment information secure?
Yes. All payments are processed through secure encrypted payment providers. CURLERTALK does not store your full payment card information.
How can I contact customer support?
You can contact us anytime at:
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM